To complete the process, select the Facebook Messenger auto-reply message and then the Save Changes button. Sending the message to your mobile device is another option for testing the auto-reply feature of Facebook Messenger. In this section, you can customize the auto-reply by adding the recipient’s name. Write down the message appearing as your auto-reply on Facebook Messenger By clicking the option, indicate that you want to use Messenger as your primary platform.ĥ. Go to Instant Reply and activate the option to make it visible.Ĥ. ![]() To get started, head on over to your own Facebook page.ģ. You need administrative, editing, or moderator privileges on a Page to generate automated responses for Facebook Messenger. Setup Automatic Response on Facebook for Your Page’s Messages in the Inbox The former is designed for smaller businesses that exclusively use Messenger, and the latter is best suited for larger organizations that also make messaging-related use of other Meta products like WhatsApp and Instagram. In this article, we will cover How to Set Up an Auto Reply on Facebook Messenger using Facebook Page Inbox. Where legally required, automated chats must tell you when youre interacting with them. At this time, a small number of Pages can also use AI from Meta to generate responses in Messenger. To start our automation when somebody comments on our Facebook posts, we need to set up the Auto Reply Comment trigger in Manychat. Pages can message you using Meta APIs on our Developer Platform to create automated chats on Messenger. ![]() There are two ways to set up Auto Response messages for Facebook Messenger: through the Facebook Page Inbox and using different tools. Step 3: Set up the Comment Trigger in Manychat. How to Set Up an Automatic Response on Facebook Messenger? In the interim, you can reassure the sender that their communication has been received and is being handled by leaving a reply.Īlways keep auto answers brief, as they are not intended to be a permanent response to the user. They buy you some breathing room to formulate an ideal response to the user at a moment that’s convenient for you. The first reaction to any new messages received on your Page can be an automated message. Lastly, you can set up automated messages for when a customer messages you but you aren’t in the office or you have taken an extended period of time off for a holiday. All you have to do is fill out Add a question and Add a response. How to set up automated responses on Facebook Messenger when you’re away. ![]() These FAQs will appear at the beginning of a conversation, and your customers will be able to access them throughout the conversation. Yes, an automated response is doable on Facebook Messenger this is a great technique that more marketers should know!Īnd it will be of exceptional help if your marketing strategy places a premium on interaction via Facebook. When you are setting up your auto-reply, you will see the option Set Up an FAQ.
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